Great help lovely young man was amazing help thank you Rowan
Rebecca Quaile, Google
Always a warm welcome
Gaffer tape Steve, Google
Big thanks to Andy and the service team at Potteries Motorcycles. Picked my bike up today after being in for some warranty work. Outstanding service as always. They always seem to go go the extra mile. ????
Mark Breeze, Google
Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google
Incredibly helpful staff, and a veritable sweetie shop of gorgeous bikes for sale. only disappointed to come away with just the one!
Paul Crossland, Google
Bought a KTM 790 Adventure recently and just had some accessories fitted. Really great service from Rowan in sales and from the staff in service, who did a top job of fitting the new parts. It's reassuring when you turn up for a booking and they already know who you are and why you're there! I'd definitely recommend this dealership if you're in the market for a KTM or Kawasaki.
Michael Manchester, Google
Great service and friendly staff
Ross Andrew Gibson, Facebook
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Staff very friendly and seem happy which spreads to the customers
Chris Murphy, Facebook
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Purchased a new Kawasaki Z900 rs from Arran , ( who was recommended to us by a friend ) absolutely brilliant service, went without a hitch , Bike is superb and both Arran ,and the service team that prepped the bike and swapped the seat to a lowered version were so helpful. Already booked in the first service with the team. Can highly recommend the entire experience. Well done and thankyou !
Mike Dadge, Google
chriswallace959
Local Guide · 4 reviews · 462 photos
8 months ago
Went for the Indian launch. Wasn't too busy and the staff were friendly. One of groups battery had died on the way in. Asked if they'd put it in charge. They did and didn't charge for it either. Would definitely go back
chriswallace959, Google
Great experience, called for some info on Tuesday, deal done, part ex agreed same day and bike ready for collection on Saturday. Highly recommended. Call and speak to Rowan.
pete riley, Google
I had a fantastic buying experience with potteries motorcycles. Rowan was outstanding in delivering every aspect of the purchase, which was the best experience of a motorcycle shop I have ever had. It was easy and straightforward. The bike is amazing. The service exemplary and the price reasonable. I shall be a loyal customer in the future. Well done to the team..
All the negative reviews are from haters. Potteries motorcycles is an outstanding experience on a par with the best.
Stoke-on-Trents finest business.
Stephen Hall, Google
Kim Orme recommends The Potteries Motorcycles & Scooters.
April 5 ·
where do I start, from beginning to end my experience with this company was amazing. Both Arran & Andrew were so helpful and helped me through every step of my purchase as I have no experience with bikes and this was a surprise for my husband.
Nothing was too much and I cant thank them both enough. we will definitely be back if we purchase any further bikes.
once again thank you.!!!
Kim Orme, Facebook
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
Richard Evans
I recently purchased a KTM 1090 Adventure R from Arran. From start to finish i was made to feel welcome and valued by Arran. He was easy to deal with, punctual in getting back to me and very professional throughout the process. I was very relaxed and didn't feel pressured into buying as I have felt at other dealerships in the past. Can't recommend enough!
Richard Evans, Google
I bought a motorcycle from Paul at The Potteries Motorcycles, great service, good choice of vehicles, staff very helpful, highly recommend these people if you are looking for your next vehicle.
Louise Farrington, Facebook