Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles.
The the whole process from purchase to delivery was excellent, and they offered the best price in the UK..
I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues.
I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional.
I have no hesitation in recommending them....
John Sanders, Facebook
Amazing, rowan who I dealt with at the potteries motorcycles was brilliant from start to finish.
He kept me up to date with everything, very happy customer.would definitely reccomend.
Lee FreshTouch, Facebook
Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
Yes a fantastic experience from The Potteries i bought a scooter from them last year which i still love, Rowan described it perfectly, the same as the Honda CB650F as i've just bought from them last week. Arran and the boy's are fantastic honest guy's they live in the real world not just sales persons but tell you the truth . Potteries bikes are 100% trusthworthy and very nice guy's i like many others live in London and i did the trip twice over 2 years and i'd buy again and again well done and many thanks for all your hard work all the best, Anyone looking for a bike go to Potteries it's worth the journey cheers
John Longo, Google
Brought a lovely GSXS from these guys, excellent service from start to finish, very helpful wouldn’t hesitate to buy again, great place to have a look around and have a cuppa. Thanks again Keith
Keith Farrington, Google
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Richard Evans
I recently purchased a KTM 1090 Adventure R from Arran. From start to finish i was made to feel welcome and valued by Arran. He was easy to deal with, punctual in getting back to me and very professional throughout the process. I was very relaxed and didn't feel pressured into buying as I have felt at other dealerships in the past. Can't recommend enough!
Richard Evans, Google
smithyMcjoe
6 reviews
2 months ago
Ron was extremely helpful and informative. A lovely store and some awesome bikes
smithyMcjoe, Google
I bought a motorcycle from Paul at The Potteries Motorcycles, great service, good choice of vehicles, staff very helpful, highly recommend these people if you are looking for your next vehicle.
Louise Farrington, Facebook
I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Chris Frobisher reviewed The Potteries Motorcycles & Scooters — 5 star
October 27, 2018 ·
Bought a Keeway RKS Sport 125cc a few months ago from here. Great friendly people. Dan is a credit to the business and always helpfull when I have brought my bike in for a service or if I have had any issues which i have needed sorting out.
The Potteries Motorcycles & Scooters
Motorcycle Dealership · 2,450 Likes
The Potteries Motorcycles & Scooters's photo.
The Potteries Motorcycles & Scooters
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Chris Frobisher, Facebook
John Naunton reviewed The Potteries Motorcycles & Scooters — 5 star
September 26, 2018 ·
Craig Cameron did me a great deal on a new KTM 790 Duke. Really efficient service. Had the bike delivered by 'The Bike Mover' - also a great service. On time and the guy new what he was doing and took great care. Thanks !
John Naunton, Facebook
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
Jason Goodall, Google
Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
John Baughan
4 reviews · 2 photos
2 months ago-
Very friendly and helpful. Have had a test ride and ordered a new bike.
John Baughan, Google
Great service and friendly staff
Ross Andrew Gibson, Facebook
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
My KTM went to Potteries Motorcycles for some warranty work. Andy and Danny in the service department were superb, despite being swamped with work due to the pandemic, they got my bike sorted and kept me informed every step of the way. Highly recommended
StewBacca, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google