I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Bought a KTM 790 Adventure recently and just had some accessories fitted. Really great service from Rowan in sales and from the staff in service, who did a top job of fitting the new parts. It's reassuring when you turn up for a booking and they already know who you are and why you're there! I'd definitely recommend this dealership if you're in the market for a KTM or Kawasaki.
Michael Manchester, Google
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Jacek Ciucias Vel McCiucias recommends The Potteries Motorcycles & Scooters.
October 13, 2018 ·
Craig and the team the winners all the way... great quality stock and fully professional service.. Potteries Motorcycles the home of happy customers...
Jacek Ciucias Vel McCiucias, Facebook
Nice set up
Very clean and professional
Most of all great bikes
Lawson Goodall, Google
Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
Got my Royal Enfield Interceptor 650 at the Potteries. Great service during the sales process, with Rowan staying back after closing to complete the paperwork. Nice one mate, see you shortly for it's first service....
Steve B, Google
smithyMcjoe
6 reviews
2 months ago
Ron was extremely helpful and informative. A lovely store and some awesome bikes
smithyMcjoe, Google
Fantastic deal from The Potteries Motorcycles & Scooters. Also very professional and efficient service, both prior to and after sale. Recommended
John N, Website
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
John Baughan
4 reviews · 2 photos
2 months ago-
Very friendly and helpful. Have had a test ride and ordered a new bike.
John Baughan, Google
The user didn't write a review, and has left just a rating.
andy whittlestone, Google
I had a fantastic buying experience with potteries motorcycles. Rowan was outstanding in delivering every aspect of the purchase, which was the best experience of a motorcycle shop I have ever had. It was easy and straightforward. The bike is amazing. The service exemplary and the price reasonable. I shall be a loyal customer in the future. Well done to the team..
All the negative reviews are from haters. Potteries motorcycles is an outstanding experience on a par with the best.
Stoke-on-Trents finest business.
Stephen Hall, Google
steve sage
Really pleased with the service from these guys. Arran looked after me in the purchase of a fairly unique bike, nothing was too much trouble. I would buy from then again.
steve sage, Google
Great service and friendly staff
Ross Andrew Gibson, Facebook
Pierre de Vaal reviewed The Potteries Motorcycles & Scooters — 5 star
July 26, 2018 ·
Wow!
Immaculate bike shop.
All the bikes are amazing examples.
Very helpfull friendly staff.
Nothing too much trouble.
Loads of exciting stuff to come I’m told.
Just EXCELLENT
Pierre de Vaal, Facebook