Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
chriswallace959
Local Guide · 4 reviews · 462 photos
8 months ago
Went for the Indian launch. Wasn't too busy and the staff were friendly. One of groups battery had died on the way in. Asked if they'd put it in charge. They did and didn't charge for it either. Would definitely go back
chriswallace959, Google
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
John Baughan
4 reviews · 2 photos
2 months ago-
Very friendly and helpful. Have had a test ride and ordered a new bike.
John Baughan, Google
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
Jason Goodall, Google
Victoria Bradshaw recommends The Potteries Motorcycles & Scooters.
March 2 ·
5* bought a Daytona 675R in mint condition gave it a service/ PDi and a fancy triumph case amazing experience. Arran was brilliant would highly recommend first class service ????????
Victoria Bradshaw, Facebook
The user didn't write a review, and has left just a rating.
andy whittlestone, Google
Brought a lovely GSXS from these guys, excellent service from start to finish, very helpful wouldn’t hesitate to buy again, great place to have a look around and have a cuppa. Thanks again Keith
Keith Farrington, Google
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
John Massey recommends The Potteries Motorcycles & Scooters.
November 29, 2018 ·
no pressure.friendly staff and a high supply of new and used bikes from harleys to scooters
John Massey, Facebook
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
Cool place have a brew and a natter and a good look round some good used bikes in there
Mag Petrozzi, Facebook
Great selection of bikes. Love popping in and seeing new stock..well setup and alot of newish stuff on offer. Very well laid out.
Chris Tucker, Google
It was amazing to see quality bikes what's at a quality price and a price you can afford.
Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
les tolley, Google