Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google
Amazing, rowan who I dealt with at the potteries motorcycles was brilliant from start to finish.
He kept me up to date with everything, very happy customer.would definitely reccomend.
Lee FreshTouch, Facebook
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Got my Royal Enfield Interceptor 650 at the Potteries. Great service during the sales process, with Rowan staying back after closing to complete the paperwork. Nice one mate, see you shortly for it's first service....
Steve B, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Great help lovely young man was amazing help thank you Rowan
Rebecca Quaile, Google
Very friendly and the salesman I dealt with, Arran, was knowledgeable especially about the Triumph I went to view. He'd owned two Tiger models so could genuinely tell me the pros and cons. Well set out and modern surroundings.
Disgruntled Intheworkplace, Google
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Arran Bell
Local Guide · 22 reviews · 13 photos
6 months ago-
After wanting a KTM dealer in Stoke for some time now it's very satisfying to deal with the Potteries Motorcycles and Scooters. Having owned several KTMs and having to go further than I'd like before hand for servicing and sales it's nice to have my bike well looked after when in the workshop and purchasing parts and accessories is a please. The sales stafg are super friendly and helpful and have a no pressure environment. 5 stars well deserved.
Arran Bell, Google
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
John Massey
Local Guide · 9 reviews · 1 photo
3 months ago-
no pressure.welcoming.very clean new and used bikes.nicest showroom around.ample parking and even a little cafe outside
John Massey, Google
alistair Broadbent
Purchased my 1200 nightster from these guys a few weeks back, couldn't be happier with the service they provided, Aaron was spot on with his description of the bike and details he gave me. Would use these guys again if i wanted another.
alistair Broadbent, Google
Robert Clough
Very good visit, lots of great bikes to look at and Ron went over and above in helping me.
Robert Clough, Google
I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
We're just picked up our triumph trophy from here. We dealt with Arran. Great chap. Very honest from the outset. He sent us a video as we dont live locally. Everything was exactly as promised. Fantastic service. Highly recommended. Cheers Keith
Keith Williams, Google
Cherry Evans
2 reviews
3 months ago-
Such a lovely store, well presented and professional. Me and my partner went in to buy a Honda Shadow and came out with EXACTLY what we were looking for and had a great experience!
Arron who we mostly dealt with was just lovely, down to earth, friendly, funny and approachable. Would 100% recommend this place and Arron as a salesman. Absolutely amazing place. :)
Cherry Evans, Google
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
Jason Goodall, Google