Purchased a new 790 KTM could not fault the service coupled with excellent pricing and part exchange allowance . Easy to deal with I highly recommended them.
Dean Andrews, Facebook
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
Great help lovely young man was amazing help thank you Rowan
Rebecca Quaile, Google
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
John Naunton reviewed The Potteries Motorcycles & Scooters — 5 star
September 26, 2018 ·
Craig Cameron did me a great deal on a new KTM 790 Duke. Really efficient service. Had the bike delivered by 'The Bike Mover' - also a great service. On time and the guy new what he was doing and took great care. Thanks !
John Naunton, Facebook
Got my Royal Enfield Interceptor 650 at the Potteries. Great service during the sales process, with Rowan staying back after closing to complete the paperwork. Nice one mate, see you shortly for it's first service....
Steve B, Google
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
chriswallace959
Local Guide · 4 reviews · 462 photos
8 months ago
Went for the Indian launch. Wasn't too busy and the staff were friendly. One of groups battery had died on the way in. Asked if they'd put it in charge. They did and didn't charge for it either. Would definitely go back
chriswallace959, Google
Great range of new and used bikes, professional and friendly service.
Stan Chawner, Google
Karl Thompson reviewed The Potteries Motorcycles & Scooters — 5 star
April 12, 2018 ·
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
John Massey
Local Guide · 9 reviews · 1 photo
3 months ago-
no pressure.welcoming.very clean new and used bikes.nicest showroom around.ample parking and even a little cafe outside
John Massey, Google
Purchased an as new Yamaha R1 from these guys, August 2019. Bike was purchased over the phone. When I collected it, I was very impressed with the large, professional shop. All the staff I met were helpful and professional and the bike was immaculate, as advertised. Easy to recommend these people!
Jared Oakley
Jared Oakley, Google
Alison Oliver recommends The Potteries Motorcycles & Scooters.
August 3 at 10:56 AM ·
great place lots of choices of bikes there, the sales people are really nice and we gave the new bike a good ride very happy thank you.
Alison Oliver, Facebook
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
Jason Goodall, Google
Chris Bowness recommends The Potteries Motorcycles & Scooters.
May 8 ·
Never been to the Potteries but the new KTM 1290 GT was a great price and the over the phone trade in price on my GIxxer 1000 was better than anywhere else.
The whole process went like clockwork thanks to the salesman Rowan and delivery driver Simon who was sat outside my house this morning at 9am ( Cumbria).
The guy in servicing who’s name I can’t remember and the lady on reception were also extremely helpful. Nothing too much trouble, highly recommended.
Chris Bowness, Facebook
Brilliant choice and very good staff. Excellent quality. Very friendly and tidy environment.
Craig Cook, Google
We're just picked up our triumph trophy from here. We dealt with Arran. Great chap. Very honest from the outset. He sent us a video as we dont live locally. Everything was exactly as promised. Fantastic service. Highly recommended. Cheers Keith
Keith Williams, Google
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Big thanks to Andy and the service team at Potteries Motorcycles. Picked my bike up today after being in for some warranty work. Outstanding service as always. They always seem to go go the extra mile. ????
Mark Breeze, Google