Great help lovely young man was amazing help thank you Rowan
Rebecca Quaile, Google
Incredibly helpful staff, and a veritable sweetie shop of gorgeous bikes for sale. only disappointed to come away with just the one!
Paul Crossland, Google
Great range of new and used bikes, professional and friendly service.
Stan Chawner, Google
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Purchased a new 790 KTM could not fault the service coupled with excellent pricing and part exchange allowance . Easy to deal with I highly recommended them.
Dean Andrews, Facebook
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
Mark Kyte, Google
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
Robert Clough
Very good visit, lots of great bikes to look at and Ron went over and above in helping me.
Robert Clough, Google
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
Jason Goodall, Google
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Rob Barr
I travelled from south of Birmingham to visit this shop, and it was worth the trip.
Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time.
Thanks for the coffee and chat.
Superb range of mint low mileage bikes, and a few rare ones too.
Will definately be back, and wouldn't hesitate buying from these guys.
Rob Barr, Google
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google
I had a fantastic buying experience with potteries motorcycles. Rowan was outstanding in delivering every aspect of the purchase, which was the best experience of a motorcycle shop I have ever had. It was easy and straightforward. The bike is amazing. The service exemplary and the price reasonable. I shall be a loyal customer in the future. Well done to the team..
All the negative reviews are from haters. Potteries motorcycles is an outstanding experience on a par with the best.
Stoke-on-Trents finest business.
Stephen Hall, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Dealt with Arran here, absolute awesome service. good banter and great service. Highly recommend both the staff and the company. Would defo use The Potteries Motorcycles again.
Gavin Reeves, Google
smithyMcjoe
6 reviews
2 months ago
Ron was extremely helpful and informative. A lovely store and some awesome bikes
smithyMcjoe, Google
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles.
The the whole process from purchase to delivery was excellent, and they offered the best price in the UK..
I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues.
I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional.
I have no hesitation in recommending them....
John Sanders, Facebook
Cannot praise these guys enough, top draw . Anybody out there looking to buy a motorcycle ,you have to pay these a visit . I'm absolutely over the moon with my purchase. Thank you all
Darren Thomas, Google