Very friendly and the salesman I dealt with, Arran, was knowledgeable especially about the Triumph I went to view. He'd owned two Tiger models so could genuinely tell me the pros and cons. Well set out and modern surroundings.
Disgruntled Intheworkplace, Google
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
Always a warm welcome
Gaffer tape Steve, Google
It was amazing to see quality bikes what's at a quality price and a price you can afford.
Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
les tolley, Google
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
John Massey recommends The Potteries Motorcycles & Scooters.
November 29, 2018 ·
no pressure.friendly staff and a high supply of new and used bikes from harleys to scooters
John Massey, Facebook
John Roberts recommends The Potteries Motorcycles & Scooters.
February 9 ·
Had a nice visit this morning, we were brutally honest that we were killing time on the way from Liverpool to meet my brother. We looked at the new Enfield Interceptor and in spite of saying that we were likely to buy one from our local dealer in St. Helens the staff were really chatty, warm and informative! It's a beautiful spacious showroom with an impressive range of bikes, I only wish that we lived nearer!
John Roberts, Facebook
Great service and friendly staff
Ross Andrew Gibson, Facebook
Chris Bowness recommends The Potteries Motorcycles & Scooters.
May 8 ·
Never been to the Potteries but the new KTM 1290 GT was a great price and the over the phone trade in price on my GIxxer 1000 was better than anywhere else.
The whole process went like clockwork thanks to the salesman Rowan and delivery driver Simon who was sat outside my house this morning at 9am ( Cumbria).
The guy in servicing who’s name I can’t remember and the lady on reception were also extremely helpful. Nothing too much trouble, highly recommended.
Chris Bowness, Facebook
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
Jacek Ciucias Vel McCiucias recommends The Potteries Motorcycles & Scooters.
October 13, 2018 ·
Craig and the team the winners all the way... great quality stock and fully professional service.. Potteries Motorcycles the home of happy customers...
Jacek Ciucias Vel McCiucias, Facebook
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
The easiest bike purchase I have ever made! Thank you to Arran who looked after me from the start, no pressure, friendly and knowledgeable. Great shop and great staff! I will be seeing you again for sure! Thanks guys!
Simon Burfoot, Facebook
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google
Brought a lovely GSXS from these guys, excellent service from start to finish, very helpful wouldn’t hesitate to buy again, great place to have a look around and have a cuppa. Thanks again Keith
Keith Farrington, Google
Yes a fantastic experience from The Potteries i bought a scooter from them last year which i still love, Rowan described it perfectly, the same as the Honda CB650F as i've just bought from them last week. Arran and the boy's are fantastic honest guy's they live in the real world not just sales persons but tell you the truth . Potteries bikes are 100% trusthworthy and very nice guy's i like many others live in London and i did the trip twice over 2 years and i'd buy again and again well done and many thanks for all your hard work all the best, Anyone looking for a bike go to Potteries it's worth the journey cheers
John Longo, Google
Staff very friendly and seem happy which spreads to the customers
Chris Murphy, Facebook