Great experience, called for some info on Tuesday, deal done, part ex agreed same day and bike ready for collection on Saturday. Highly recommended. Call and speak to Rowan.
pete riley, Google
Richard Evans
I recently purchased a KTM 1090 Adventure R from Arran. From start to finish i was made to feel welcome and valued by Arran. He was easy to deal with, punctual in getting back to me and very professional throughout the process. I was very relaxed and didn't feel pressured into buying as I have felt at other dealerships in the past. Can't recommend enough!
Richard Evans, Google
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Gavin Hull
Thanks to Arran for making the process of buying a bike simple and easy. Happy with my new purchase!
Gavin Hull, Google
Chris Bowness recommends The Potteries Motorcycles & Scooters.
May 8 ·
Never been to the Potteries but the new KTM 1290 GT was a great price and the over the phone trade in price on my GIxxer 1000 was better than anywhere else.
The whole process went like clockwork thanks to the salesman Rowan and delivery driver Simon who was sat outside my house this morning at 9am ( Cumbria).
The guy in servicing who’s name I can’t remember and the lady on reception were also extremely helpful. Nothing too much trouble, highly recommended.
Chris Bowness, Facebook
It was amazing to see quality bikes what's at a quality price and a price you can afford.
Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
les tolley, Google
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Purchased a new 790 KTM could not fault the service coupled with excellent pricing and part exchange allowance . Easy to deal with I highly recommended them.
Dean Andrews, Facebook
Arran Bell
Local Guide · 22 reviews · 13 photos
6 months ago-
After wanting a KTM dealer in Stoke for some time now it's very satisfying to deal with the Potteries Motorcycles and Scooters. Having owned several KTMs and having to go further than I'd like before hand for servicing and sales it's nice to have my bike well looked after when in the workshop and purchasing parts and accessories is a please. The sales stafg are super friendly and helpful and have a no pressure environment. 5 stars well deserved.
Arran Bell, Google
Dealt with Arran here, absolute awesome service. good banter and great service. Highly recommend both the staff and the company. Would defo use The Potteries Motorcycles again.
Gavin Reeves, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
John Roberts recommends The Potteries Motorcycles & Scooters.
February 9 ·
Had a nice visit this morning, we were brutally honest that we were killing time on the way from Liverpool to meet my brother. We looked at the new Enfield Interceptor and in spite of saying that we were likely to buy one from our local dealer in St. Helens the staff were really chatty, warm and informative! It's a beautiful spacious showroom with an impressive range of bikes, I only wish that we lived nearer!
John Roberts, Facebook
Brilliant very friendly and helpful thanks to Aron for the ninja 400 love it
Reece Turnock, Facebook
Great service and friendly staff
Ross Andrew Gibson, Facebook
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
Staff very friendly and seem happy which spreads to the customers
Chris Murphy, Facebook
Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google