Great service and friendly staff
Ross Andrew Gibson, Facebook
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
Mark Kyte, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
Superb i went there today to purchase a new ktm smc 690 r ronnie, arran and craig made it so easy and fast to completion and the showroom was one of the best I've ever seen in over 30 years of buying bikes
Steve, Google
smithyMcjoe
6 reviews
2 months ago
Ron was extremely helpful and informative. A lovely store and some awesome bikes
smithyMcjoe, Google
Brilliant very friendly and helpful thanks to Aron for the ninja 400 love it
Reece Turnock, Facebook
John Roberts recommends The Potteries Motorcycles & Scooters.
February 9 ·
Had a nice visit this morning, we were brutally honest that we were killing time on the way from Liverpool to meet my brother. We looked at the new Enfield Interceptor and in spite of saying that we were likely to buy one from our local dealer in St. Helens the staff were really chatty, warm and informative! It's a beautiful spacious showroom with an impressive range of bikes, I only wish that we lived nearer!
John Roberts, Facebook
John Massey recommends The Potteries Motorcycles & Scooters.
November 29, 2018 ·
no pressure.friendly staff and a high supply of new and used bikes from harleys to scooters
John Massey, Facebook
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
Richard Williams
Great motorcycle showroom with some very tidy bikes. Open Sunday too ???? . Could do with a Cafe, to encourage riders to make a detour on a ride out.
Richard Williams, Google
Purchased a new Kawasaki Z900 rs from Arran , ( who was recommended to us by a friend ) absolutely brilliant service, went without a hitch , Bike is superb and both Arran ,and the service team that prepped the bike and swapped the seat to a lowered version were so helpful. Already booked in the first service with the team. Can highly recommend the entire experience. Well done and thankyou !
Mike Dadge, Google
steve sage
Really pleased with the service from these guys. Arran looked after me in the purchase of a fairly unique bike, nothing was too much trouble. I would buy from then again.
steve sage, Google
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
John Massey
Local Guide · 9 reviews · 1 photo
3 months ago-
no pressure.welcoming.very clean new and used bikes.nicest showroom around.ample parking and even a little cafe outside
John Massey, Google
Big thanks to Andy and the service team at Potteries Motorcycles. Picked my bike up today after being in for some warranty work. Outstanding service as always. They always seem to go go the extra mile. ????
Mark Breeze, Google
Kieran Marsh
2 reviews
5 months ago
I recently came in to The Potteries Motorcycles & Scooters looking for a new bike now the weather's improving a little. I couldn't recommend the service highly enough! Arran helped me out from start to finish and the test drive was very helpful, top class service!
Kieran Marsh, Google
Arran Bell
Local Guide · 22 reviews · 13 photos
6 months ago-
After wanting a KTM dealer in Stoke for some time now it's very satisfying to deal with the Potteries Motorcycles and Scooters. Having owned several KTMs and having to go further than I'd like before hand for servicing and sales it's nice to have my bike well looked after when in the workshop and purchasing parts and accessories is a please. The sales stafg are super friendly and helpful and have a no pressure environment. 5 stars well deserved.
Arran Bell, Google
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google