Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
Purchased a new 790 KTM could not fault the service coupled with excellent pricing and part exchange allowance . Easy to deal with I highly recommended them.
Dean Andrews, Facebook
Fantastic deal from The Potteries Motorcycles & Scooters. Also very professional and efficient service, both prior to and after sale. Recommended
John N, Website
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles.
The the whole process from purchase to delivery was excellent, and they offered the best price in the UK..
I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues.
I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional.
I have no hesitation in recommending them....
John Sanders, Facebook
Pierre de Vaal reviewed The Potteries Motorcycles & Scooters — 5 star
July 26, 2018 ·
Wow!
Immaculate bike shop.
All the bikes are amazing examples.
Very helpfull friendly staff.
Nothing too much trouble.
Loads of exciting stuff to come I’m told.
Just EXCELLENT
Pierre de Vaal, Facebook
Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
Rob Barr
I travelled from south of Birmingham to visit this shop, and it was worth the trip.
Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time.
Thanks for the coffee and chat.
Superb range of mint low mileage bikes, and a few rare ones too.
Will definately be back, and wouldn't hesitate buying from these guys.
Rob Barr, Google
chriswallace959
Local Guide · 4 reviews · 462 photos
8 months ago
Went for the Indian launch. Wasn't too busy and the staff were friendly. One of groups battery had died on the way in. Asked if they'd put it in charge. They did and didn't charge for it either. Would definitely go back
chriswallace959, Google
Great experience, called for some info on Tuesday, deal done, part ex agreed same day and bike ready for collection on Saturday. Highly recommended. Call and speak to Rowan.
pete riley, Google
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Gavin Hull
Thanks to Arran for making the process of buying a bike simple and easy. Happy with my new purchase!
Gavin Hull, Google
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Cherry Evans
2 reviews
3 months ago-
Such a lovely store, well presented and professional. Me and my partner went in to buy a Honda Shadow and came out with EXACTLY what we were looking for and had a great experience!
Arron who we mostly dealt with was just lovely, down to earth, friendly, funny and approachable. Would 100% recommend this place and Arron as a salesman. Absolutely amazing place. :)
Cherry Evans, Google
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Brilliant very friendly and helpful thanks to Aron for the ninja 400 love it
Reece Turnock, Facebook
I bought a motorcycle from Paul at The Potteries Motorcycles, great service, good choice of vehicles, staff very helpful, highly recommend these people if you are looking for your next vehicle.
Louise Farrington, Facebook
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
John Naunton reviewed The Potteries Motorcycles & Scooters — 5 star
September 26, 2018 ·
Craig Cameron did me a great deal on a new KTM 790 Duke. Really efficient service. Had the bike delivered by 'The Bike Mover' - also a great service. On time and the guy new what he was doing and took great care. Thanks !
John Naunton, Facebook
We're just picked up our triumph trophy from here. We dealt with Arran. Great chap. Very honest from the outset. He sent us a video as we dont live locally. Everything was exactly as promised. Fantastic service. Highly recommended. Cheers Keith
Keith Williams, Google
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google