Superb i went there today to purchase a new ktm smc 690 r ronnie, arran and craig made it so easy and fast to completion and the showroom was one of the best I've ever seen in over 30 years of buying bikes
Steve, Google
Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google
Purchased a new Kawasaki Z900 rs from Arran , ( who was recommended to us by a friend ) absolutely brilliant service, went without a hitch , Bike is superb and both Arran ,and the service team that prepped the bike and swapped the seat to a lowered version were so helpful. Already booked in the first service with the team. Can highly recommend the entire experience. Well done and thankyou !
Mike Dadge, Google
Chris Frobisher reviewed The Potteries Motorcycles & Scooters — 5 star
October 27, 2018 ·
Bought a Keeway RKS Sport 125cc a few months ago from here. Great friendly people. Dan is a credit to the business and always helpfull when I have brought my bike in for a service or if I have had any issues which i have needed sorting out.
The Potteries Motorcycles & Scooters
Motorcycle Dealership · 2,450 Likes
The Potteries Motorcycles & Scooters's photo.
The Potteries Motorcycles & Scooters
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Chris Frobisher, Facebook
The user didn't write a review, and has left just a rating.
andy whittlestone, Google
I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Brilliant very friendly and helpful thanks to Aron for the ninja 400 love it
Reece Turnock, Facebook
Amazing, rowan who I dealt with at the potteries motorcycles was brilliant from start to finish.
He kept me up to date with everything, very happy customer.would definitely reccomend.
Lee FreshTouch, Facebook
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Purchased a new 790 KTM could not fault the service coupled with excellent pricing and part exchange allowance . Easy to deal with I highly recommended them.
Dean Andrews, Facebook
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Richard Williams
Great motorcycle showroom with some very tidy bikes. Open Sunday too ???? . Could do with a Cafe, to encourage riders to make a detour on a ride out.
Richard Williams, Google
It was amazing to see quality bikes what's at a quality price and a price you can afford.
Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
les tolley, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
Great experience, called for some info on Tuesday, deal done, part ex agreed same day and bike ready for collection on Saturday. Highly recommended. Call and speak to Rowan.
pete riley, Google
Paul Smith
3 reviews · 1 photo
4 months ago
I recently visited The Potteries Motorcycles to view a Triumph Thunderbird that I was interested in. The 2 hour journey there was well worth it as the bike was exactly what I wanted and the service superb. To my delight the shop had a wide range of bikes, all of which were in very good to excellent condition. It was great to sit on other heavy and middleweight bikes, if funds (wife) had allowed I would have left the shop with two bikes. The Thunderbird is running great and I have no hesitation in recommending The Potteries Motorcycles for good value and service and would happily purchase another bike from them.
Paul Smith, Google