Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
Rob Barr
I travelled from south of Birmingham to visit this shop, and it was worth the trip.
Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time.
Thanks for the coffee and chat.
Superb range of mint low mileage bikes, and a few rare ones too.
Will definately be back, and wouldn't hesitate buying from these guys.
Rob Barr, Google
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles.
The the whole process from purchase to delivery was excellent, and they offered the best price in the UK..
I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues.
I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional.
I have no hesitation in recommending them....
John Sanders, Facebook
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Big thanks to Andy and the service team at Potteries Motorcycles. Picked my bike up today after being in for some warranty work. Outstanding service as always. They always seem to go go the extra mile. ????
Mark Breeze, Google
My KTM went to Potteries Motorcycles for some warranty work. Andy and Danny in the service department were superb, despite being swamped with work due to the pandemic, they got my bike sorted and kept me informed every step of the way. Highly recommended
StewBacca, Google
Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
Jacek Ciucias Vel McCiucias recommends The Potteries Motorcycles & Scooters.
October 13, 2018 ·
Craig and the team the winners all the way... great quality stock and fully professional service.. Potteries Motorcycles the home of happy customers...
Jacek Ciucias Vel McCiucias, Facebook
steve sage
Really pleased with the service from these guys. Arran looked after me in the purchase of a fairly unique bike, nothing was too much trouble. I would buy from then again.
steve sage, Google
Incredibly helpful staff, and a veritable sweetie shop of gorgeous bikes for sale. only disappointed to come away with just the one!
Paul Crossland, Google
Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
alistair Broadbent
Purchased my 1200 nightster from these guys a few weeks back, couldn't be happier with the service they provided, Aaron was spot on with his description of the bike and details he gave me. Would use these guys again if i wanted another.
alistair Broadbent, Google
smithyMcjoe
6 reviews
2 months ago
Ron was extremely helpful and informative. A lovely store and some awesome bikes
smithyMcjoe, Google
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Brilliant choice and very good staff. Excellent quality. Very friendly and tidy environment.
Craig Cook, Google
The easiest bike purchase I have ever made! Thank you to Arran who looked after me from the start, no pressure, friendly and knowledgeable. Great shop and great staff! I will be seeing you again for sure! Thanks guys!
Simon Burfoot, Facebook
Kieran Marsh
2 reviews
5 months ago
I recently came in to The Potteries Motorcycles & Scooters looking for a new bike now the weather's improving a little. I couldn't recommend the service highly enough! Arran helped me out from start to finish and the test drive was very helpful, top class service!
Kieran Marsh, Google
Bought a KTM 790 Adventure recently and just had some accessories fitted. Really great service from Rowan in sales and from the staff in service, who did a top job of fitting the new parts. It's reassuring when you turn up for a booking and they already know who you are and why you're there! I'd definitely recommend this dealership if you're in the market for a KTM or Kawasaki.
Michael Manchester, Google