I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Rob Barr
I travelled from south of Birmingham to visit this shop, and it was worth the trip.
Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time.
Thanks for the coffee and chat.
Superb range of mint low mileage bikes, and a few rare ones too.
Will definately be back, and wouldn't hesitate buying from these guys.
Rob Barr, Google
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
Mark Kyte, Google
Jacek Ciucias Vel McCiucias recommends The Potteries Motorcycles & Scooters.
October 13, 2018 ·
Craig and the team the winners all the way... great quality stock and fully professional service.. Potteries Motorcycles the home of happy customers...
Jacek Ciucias Vel McCiucias, Facebook
Great help lovely young man was amazing help thank you Rowan
Rebecca Quaile, Google
Pierre de Vaal reviewed The Potteries Motorcycles & Scooters — 5 star
July 26, 2018 ·
Wow!
Immaculate bike shop.
All the bikes are amazing examples.
Very helpfull friendly staff.
Nothing too much trouble.
Loads of exciting stuff to come I’m told.
Just EXCELLENT
Pierre de Vaal, Facebook
Victoria Bradshaw recommends The Potteries Motorcycles & Scooters.
March 2 ·
5* bought a Daytona 675R in mint condition gave it a service/ PDi and a fancy triumph case amazing experience. Arran was brilliant would highly recommend first class service ????????
Victoria Bradshaw, Facebook
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
rowan has been fantastic the whole process, the bike is fantastic thank you so much and will definitely be coming back to you guys!
Jake RB, Facebook
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Richard Evans
I recently purchased a KTM 1090 Adventure R from Arran. From start to finish i was made to feel welcome and valued by Arran. He was easy to deal with, punctual in getting back to me and very professional throughout the process. I was very relaxed and didn't feel pressured into buying as I have felt at other dealerships in the past. Can't recommend enough!
Richard Evans, Google
I bought a motorcycle from Paul at The Potteries Motorcycles, great service, good choice of vehicles, staff very helpful, highly recommend these people if you are looking for your next vehicle.
Louise Farrington, Facebook
Always a warm welcome
Gaffer tape Steve, Google
John Roberts recommends The Potteries Motorcycles & Scooters.
February 9 ·
Had a nice visit this morning, we were brutally honest that we were killing time on the way from Liverpool to meet my brother. We looked at the new Enfield Interceptor and in spite of saying that we were likely to buy one from our local dealer in St. Helens the staff were really chatty, warm and informative! It's a beautiful spacious showroom with an impressive range of bikes, I only wish that we lived nearer!
John Roberts, Facebook
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google