Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
John Naunton reviewed The Potteries Motorcycles & Scooters — 5 star
September 26, 2018 ·
Craig Cameron did me a great deal on a new KTM 790 Duke. Really efficient service. Had the bike delivered by 'The Bike Mover' - also a great service. On time and the guy new what he was doing and took great care. Thanks !
John Naunton, Facebook
Nice set up
Very clean and professional
Most of all great bikes
Lawson Goodall, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
John Baughan
4 reviews · 2 photos
2 months ago-
Very friendly and helpful. Have had a test ride and ordered a new bike.
John Baughan, Google
steve sage
Really pleased with the service from these guys. Arran looked after me in the purchase of a fairly unique bike, nothing was too much trouble. I would buy from then again.
steve sage, Google
The easiest bike purchase I have ever made! Thank you to Arran who looked after me from the start, no pressure, friendly and knowledgeable. Great shop and great staff! I will be seeing you again for sure! Thanks guys!
Simon Burfoot, Facebook
Lovely staff there. Just purchased my first ride from them today and can't wait to be a future customer with them in the future. Cannot fault them in any shape or form
Reece Jackson, Google
Richard Williams
Great motorcycle showroom with some very tidy bikes. Open Sunday too ???? . Could do with a Cafe, to encourage riders to make a detour on a ride out.
Richard Williams, Google
Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google
Robert Clough
Very good visit, lots of great bikes to look at and Ron went over and above in helping me.
Robert Clough, Google
Attended their Kawasaki demo day.
Really friendly staff, super fun bikes. Great time had by all.
Free tea / coffee and cakes/pastries for anyone.
Most importantly, no sales pressure at all.
Beartown Biker, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Brought a lovely GSXS from these guys, excellent service from start to finish, very helpful wouldn’t hesitate to buy again, great place to have a look around and have a cuppa. Thanks again Keith
Keith Farrington, Google
Alison Oliver recommends The Potteries Motorcycles & Scooters.
August 3 at 10:56 AM ·
great place lots of choices of bikes there, the sales people are really nice and we gave the new bike a good ride very happy thank you.
Alison Oliver, Facebook
Dealt with Arran here, absolute awesome service. good banter and great service. Highly recommend both the staff and the company. Would defo use The Potteries Motorcycles again.
Gavin Reeves, Google
Excellent choice
Philip Rowley, Google
Always a warm welcome
Gaffer tape Steve, Google
Bought a KTM 790 Adventure recently and just had some accessories fitted. Really great service from Rowan in sales and from the staff in service, who did a top job of fitting the new parts. It's reassuring when you turn up for a booking and they already know who you are and why you're there! I'd definitely recommend this dealership if you're in the market for a KTM or Kawasaki.
Michael Manchester, Google