I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google
Great selection of bikes. Love popping in and seeing new stock..well setup and alot of newish stuff on offer. Very well laid out.
Chris Tucker, Google
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
nathan dickens, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
Very friendly and the salesman I dealt with, Arran, was knowledgeable especially about the Triumph I went to view. He'd owned two Tiger models so could genuinely tell me the pros and cons. Well set out and modern surroundings.
Disgruntled Intheworkplace, Google
It was amazing to see quality bikes what's at a quality price and a price you can afford.
Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
les tolley, Google
Karl Thompson reviewed The Potteries Motorcycles & Scooters — 5 star
April 12, 2018 ·
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Pierre de Vaal reviewed The Potteries Motorcycles & Scooters — 5 star
July 26, 2018 ·
Wow!
Immaculate bike shop.
All the bikes are amazing examples.
Very helpfull friendly staff.
Nothing too much trouble.
Loads of exciting stuff to come I’m told.
Just EXCELLENT
Pierre de Vaal, Facebook
John Baughan
4 reviews · 2 photos
2 months ago-
Very friendly and helpful. Have had a test ride and ordered a new bike.
John Baughan, Google
Gavin Hull
Thanks to Arran for making the process of buying a bike simple and easy. Happy with my new purchase!
Gavin Hull, Google
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Nice set up
Very clean and professional
Most of all great bikes
Lawson Goodall, Google
Robert Clough
Very good visit, lots of great bikes to look at and Ron went over and above in helping me.
Robert Clough, Google
Rob Barr
I travelled from south of Birmingham to visit this shop, and it was worth the trip.
Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time.
Thanks for the coffee and chat.
Superb range of mint low mileage bikes, and a few rare ones too.
Will definately be back, and wouldn't hesitate buying from these guys.
Rob Barr, Google
Lovely staff there. Just purchased my first ride from them today and can't wait to be a future customer with them in the future. Cannot fault them in any shape or form
Reece Jackson, Google
Richard Evans
I recently purchased a KTM 1090 Adventure R from Arran. From start to finish i was made to feel welcome and valued by Arran. He was easy to deal with, punctual in getting back to me and very professional throughout the process. I was very relaxed and didn't feel pressured into buying as I have felt at other dealerships in the past. Can't recommend enough!
Richard Evans, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
Mark Kyte, Google
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
Paul Smith
3 reviews · 1 photo
4 months ago
I recently visited The Potteries Motorcycles to view a Triumph Thunderbird that I was interested in. The 2 hour journey there was well worth it as the bike was exactly what I wanted and the service superb. To my delight the shop had a wide range of bikes, all of which were in very good to excellent condition. It was great to sit on other heavy and middleweight bikes, if funds (wife) had allowed I would have left the shop with two bikes. The Thunderbird is running great and I have no hesitation in recommending The Potteries Motorcycles for good value and service and would happily purchase another bike from them.
Paul Smith, Google