The easiest bike purchase I have ever made! Thank you to Arran who looked after me from the start, no pressure, friendly and knowledgeable. Great shop and great staff! I will be seeing you again for sure! Thanks guys!
Still cant stop laughing Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away. The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Karl Thompson reviewed The Potteries Motorcycles & Scooters — 5 star April 12, 2018 · Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Rob Barr I travelled from south of Birmingham to visit this shop, and it was worth the trip. Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time. Thanks for the coffee and chat. Superb range of mint low mileage bikes, and a few rare ones too. Will definately be back, and wouldn't hesitate buying from these guys.
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date. At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van. I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
Patricia Hunt recommends The Potteries Motorcycles & Scooters. July 29 at 10:48 PM · Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Pierre de Vaal reviewed The Potteries Motorcycles & Scooters — 5 star July 26, 2018 · Wow! Immaculate bike shop. All the bikes are amazing examples. Very helpfull friendly staff. Nothing too much trouble. Loads of exciting stuff to come I’m told. Just EXCELLENT
I live in Northern Ireland and making a distance purchase can be a nervous experience. Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle, he was also able to arrange for the bike to be delivered to my door. The bike was exactly as described and actually better than expected when seeing it in the flesh. After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided. I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
We're just picked up our triumph trophy from here. We dealt with Arran. Great chap. Very honest from the outset. He sent us a video as we dont live locally. Everything was exactly as promised. Fantastic service. Highly recommended. Cheers Keith
Richard Williams Great motorcycle showroom with some very tidy bikes. Open Sunday too ???? . Could do with a Cafe, to encourage riders to make a detour on a ride out.
Ash Clarke 2 reviews · 1 photo 4 months ago I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again. If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Superb i went there today to purchase a new ktm smc 690 r ronnie, arran and craig made it so easy and fast to completion and the showroom was one of the best I've ever seen in over 30 years of buying bikes
Chris Frobisher reviewed The Potteries Motorcycles & Scooters — 5 star October 27, 2018 · Bought a Keeway RKS Sport 125cc a few months ago from here. Great friendly people. Dan is a credit to the business and always helpfull when I have brought my bike in for a service or if I have had any issues which i have needed sorting out. The Potteries Motorcycles & Scooters Motorcycle Dealership · 2,450 Likes The Potteries Motorcycles & Scooters's photo. The Potteries Motorcycles & Scooters Liked
Always a warm welcome
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me. I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me. Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do. Thanks Rowan Would recommend them to anyone who is in the market for a new you will not be disappointed
John Roberts recommends The Potteries Motorcycles & Scooters. February 9 · Had a nice visit this morning, we were brutally honest that we were killing time on the way from Liverpool to meet my brother. We looked at the new Enfield Interceptor and in spite of saying that we were likely to buy one from our local dealer in St. Helens the staff were really chatty, warm and informative! It's a beautiful spacious showroom with an impressive range of bikes, I only wish that we lived nearer!
John Naunton reviewed The Potteries Motorcycles & Scooters — 5 star September 26, 2018 · Craig Cameron did me a great deal on a new KTM 790 Duke. Really efficient service. Had the bike delivered by 'The Bike Mover' - also a great service. On time and the guy new what he was doing and took great care. Thanks !
Brilliant very friendly and helpful thanks to Aron for the ninja 400 love it
John Baughan 4 reviews · 2 photos 2 months ago- Very friendly and helpful. Have had a test ride and ordered a new bike.
Bought a KTM 790 Adventure recently and just had some accessories fitted. Really great service from Rowan in sales and from the staff in service, who did a top job of fitting the new parts. It's reassuring when you turn up for a booking and they already know who you are and why you're there! I'd definitely recommend this dealership if you're in the market for a KTM or Kawasaki.
Dealt with Arran here, absolute awesome service. good banter and great service. Highly recommend both the staff and the company. Would defo use The Potteries Motorcycles again.
Nice set up Very clean and professional Most of all great bikes
Staff very friendly and seem happy which spreads to the customers
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star July 4, 2018 · Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Lee Warriner 1 review 3 months ago Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Gareth Davenport Great service, staff very helpful and welcoming A+++++
Purchased a new 790 KTM could not fault the service coupled with excellent pricing and part exchange allowance . Easy to deal with I highly recommended them.
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
John Massey Local Guide · 9 reviews · 1 photo 3 months ago- no pressure.welcoming.very clean new and used bikes.nicest showroom around.ample parking and even a little cafe outside
Chris Bowness recommends The Potteries Motorcycles & Scooters. May 8 · Never been to the Potteries but the new KTM 1290 GT was a great price and the over the phone trade in price on my GIxxer 1000 was better than anywhere else. The whole process went like clockwork thanks to the salesman Rowan and delivery driver Simon who was sat outside my house this morning at 9am ( Cumbria). The guy in servicing who’s name I can’t remember and the lady on reception were also extremely helpful. Nothing too much trouble, highly recommended.
The user didn't write a review, and has left just a rating.
Robert Clough Very good visit, lots of great bikes to look at and Ron went over and above in helping me.
Great range of new and used bikes, professional and friendly service.
smithyMcjoe 6 reviews 2 months ago Ron was extremely helpful and informative. A lovely store and some awesome bikes
John Massey recommends The Potteries Motorcycles & Scooters. November 29, 2018 · no pressure.friendly staff and a high supply of new and used bikes from harleys to scooters
Jacek Ciucias Vel McCiucias recommends The Potteries Motorcycles & Scooters. October 13, 2018 · Craig and the team the winners all the way... great quality stock and fully professional service.. Potteries Motorcycles the home of happy customers...
Incredibly helpful staff, and a veritable sweetie shop of gorgeous bikes for sale. only disappointed to come away with just the one!
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles. The the whole process from purchase to delivery was excellent, and they offered the best price in the UK.. I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues. I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional. I have no hesitation in recommending them....
Alison Oliver recommends The Potteries Motorcycles & Scooters. August 3 at 10:56 AM · great place lots of choices of bikes there, the sales people are really nice and we gave the new bike a good ride very happy thank you.
Great experience, called for some info on Tuesday, deal done, part ex agreed same day and bike ready for collection on Saturday. Highly recommended. Call and speak to Rowan.
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
steve sage Really pleased with the service from these guys. Arran looked after me in the purchase of a fairly unique bike, nothing was too much trouble. I would buy from then again.
Big thanks to Andy and the service team at Potteries Motorcycles. Picked my bike up today after being in for some warranty work. Outstanding service as always. They always seem to go go the extra mile. ????
Got my Royal Enfield Interceptor 650 at the Potteries. Great service during the sales process, with Rowan staying back after closing to complete the paperwork. Nice one mate, see you shortly for it's first service....
Great selection of bikes. Love popping in and seeing new stock..well setup and alot of newish stuff on offer. Very well laid out.
Staff were extremely helpful and understanding, as I'm young and still going through the a2 licence. Normally staff just ignore you but here they took the time to make sure I was informed on the bikes and even let me sit on a couple (where at other places I've just been told no) highly recommended for bikes of all experience levels. Will definitely be returning. Keep up the good work.
Cool place have a brew and a natter and a good look round some good used bikes in there
Great service and friendly staff
Fantastic deal from The Potteries Motorcycles & Scooters. Also very professional and efficient service, both prior to and after sale. Recommended
Great help lovely young man was amazing help thank you Rowan
rowan has been fantastic the whole process, the bike is fantastic thank you so much and will definitely be coming back to you guys!
Purchased an as new Yamaha R1 from these guys, August 2019. Bike was purchased over the phone. When I collected it, I was very impressed with the large, professional shop. All the staff I met were helpful and professional and the bike was immaculate, as advertised. Easy to recommend these people! Jared Oakley
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
Brilliant choice and very good staff. Excellent quality. Very friendly and tidy environment.
Yes a fantastic experience from The Potteries i bought a scooter from them last year which i still love, Rowan described it perfectly, the same as the Honda CB650F as i've just bought from them last week. Arran and the boy's are fantastic honest guy's they live in the real world not just sales persons but tell you the truth . Potteries bikes are 100% trusthworthy and very nice guy's i like many others live in London and i did the trip twice over 2 years and i'd buy again and again well done and many thanks for all your hard work all the best, Anyone looking for a bike go to Potteries it's worth the journey cheers
My KTM went to Potteries Motorcycles for some warranty work. Andy and Danny in the service department were superb, despite being swamped with work due to the pandemic, they got my bike sorted and kept me informed every step of the way. Highly recommended
No problem to big or small with all the staff thanks for all the help
It was amazing to see quality bikes what's at a quality price and a price you can afford. Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
Richard Evans I recently purchased a KTM 1090 Adventure R from Arran. From start to finish i was made to feel welcome and valued by Arran. He was easy to deal with, punctual in getting back to me and very professional throughout the process. I was very relaxed and didn't feel pressured into buying as I have felt at other dealerships in the past. Can't recommend enough!
Brought a lovely GSXS from these guys, excellent service from start to finish, very helpful wouldn’t hesitate to buy again, great place to have a look around and have a cuppa. Thanks again Keith
Kim Orme recommends The Potteries Motorcycles & Scooters. April 5 · where do I start, from beginning to end my experience with this company was amazing. Both Arran & Andrew were so helpful and helped me through every step of my purchase as I have no experience with bikes and this was a surprise for my husband. Nothing was too much and I cant thank them both enough. we will definitely be back if we purchase any further bikes. once again thank you.!!!
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
Victoria Bradshaw recommends The Potteries Motorcycles & Scooters. March 2 · 5* bought a Daytona 675R in mint condition gave it a service/ PDi and a fancy triumph case amazing experience. Arran was brilliant would highly recommend first class service ????????
surfersi360 Nice guys with a nice selection of bikes
Cherry Evans 2 reviews 3 months ago- Such a lovely store, well presented and professional. Me and my partner went in to buy a Honda Shadow and came out with EXACTLY what we were looking for and had a great experience! Arron who we mostly dealt with was just lovely, down to earth, friendly, funny and approachable. Would 100% recommend this place and Arron as a salesman. Absolutely amazing place. :)
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Arran Bell Local Guide · 22 reviews · 13 photos 6 months ago- After wanting a KTM dealer in Stoke for some time now it's very satisfying to deal with the Potteries Motorcycles and Scooters. Having owned several KTMs and having to go further than I'd like before hand for servicing and sales it's nice to have my bike well looked after when in the workshop and purchasing parts and accessories is a please. The sales stafg are super friendly and helpful and have a no pressure environment. 5 stars well deserved.
Paul Smith 3 reviews · 1 photo 4 months ago I recently visited The Potteries Motorcycles to view a Triumph Thunderbird that I was interested in. The 2 hour journey there was well worth it as the bike was exactly what I wanted and the service superb. To my delight the shop had a wide range of bikes, all of which were in very good to excellent condition. It was great to sit on other heavy and middleweight bikes, if funds (wife) had allowed I would have left the shop with two bikes. The Thunderbird is running great and I have no hesitation in recommending The Potteries Motorcycles for good value and service and would happily purchase another bike from them.
Lovely staff there. Just purchased my first ride from them today and can't wait to be a future customer with them in the future. Cannot fault them in any shape or form
Martin Williams Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young' A bike was chosen and the deal was done,, I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything' I came away feeling valued as a customer Big thanks to Arran Bell, a real asset to the company Kind regards Martin
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service! I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)! Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well. Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call! It’s also very welcoming and the staff always speak to you when you arrive! Thank you again to everyone.
Amazing, rowan who I dealt with at the potteries motorcycles was brilliant from start to finish. He kept me up to date with everything, very happy customer.would definitely reccomend.
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
I bought a motorcycle from Paul at The Potteries Motorcycles, great service, good choice of vehicles, staff very helpful, highly recommend these people if you are looking for your next vehicle.
Very friendly and the salesman I dealt with, Arran, was knowledgeable especially about the Triumph I went to view. He'd owned two Tiger models so could genuinely tell me the pros and cons. Well set out and modern surroundings.
Cannot praise these guys enough, top draw . Anybody out there looking to buy a motorcycle ,you have to pay these a visit . I'm absolutely over the moon with my purchase. Thank you all
I had a fantastic buying experience with potteries motorcycles. Rowan was outstanding in delivering every aspect of the purchase, which was the best experience of a motorcycle shop I have ever had. It was easy and straightforward. The bike is amazing. The service exemplary and the price reasonable. I shall be a loyal customer in the future. Well done to the team.. All the negative reviews are from haters. Potteries motorcycles is an outstanding experience on a par with the best. Stoke-on-Trents finest business.
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
Gavin Hull Thanks to Arran for making the process of buying a bike simple and easy. Happy with my new purchase!
chriswallace959 Local Guide · 4 reviews · 462 photos 8 months ago Went for the Indian launch. Wasn't too busy and the staff were friendly. One of groups battery had died on the way in. Asked if they'd put it in charge. They did and didn't charge for it either. Would definitely go back
Kieran Marsh 2 reviews 5 months ago I recently came in to The Potteries Motorcycles & Scooters looking for a new bike now the weather's improving a little. I couldn't recommend the service highly enough! Arran helped me out from start to finish and the test drive was very helpful, top class service!
Attended their Kawasaki demo day. Really friendly staff, super fun bikes. Great time had by all. Free tea / coffee and cakes/pastries for anyone. Most importantly, no sales pressure at all.
Purchased a new Kawasaki Z900 rs from Arran , ( who was recommended to us by a friend ) absolutely brilliant service, went without a hitch , Bike is superb and both Arran ,and the service team that prepped the bike and swapped the seat to a lowered version were so helpful. Already booked in the first service with the team. Can highly recommend the entire experience. Well done and thankyou !
alistair Broadbent Purchased my 1200 nightster from these guys a few weeks back, couldn't be happier with the service they provided, Aaron was spot on with his description of the bike and details he gave me. Would use these guys again if i wanted another.
Not just one make of bike so good choice and helpful staff.
motor cycle dealers, good service and pro mt attention to customer. A pleasure to do business with.
Charles Withington Local Guide · 114 reviews 2 months ago Didn't have what I needed but, seemed like a good place. Loads of bikes
Shona Eyre Local Guide · 100 reviews · 5 photos 5 months ago- Excellent bike store, great range of stunning motorbikes, staff are very friendly and cool if you just want to browse.
Nice display areas for various Bike manufacturers. Staff are helpful without being intrusive. Lovely smell of motorbikes as you walk through the doors. Seems pretty good....and will hopefully be confirmed after a bike service scheduled for August 2020