Cherry Evans
2 reviews
3 months ago-
Such a lovely store, well presented and professional. Me and my partner went in to buy a Honda Shadow and came out with EXACTLY what we were looking for and had a great experience!
Arron who we mostly dealt with was just lovely, down to earth, friendly, funny and approachable. Would 100% recommend this place and Arron as a salesman. Absolutely amazing place. :)
Cherry Evans, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
I searched far and wide for a dealer that provided a warm welcome , a relaxed approach and a professional attentive service. I found it at Potteries Motorcycles. Craig and Arran were both knowledgable and friendly. I look forward to dealing with them and Potteries again in the future.
Jason Goodall, Google
alistair Broadbent
Purchased my 1200 nightster from these guys a few weeks back, couldn't be happier with the service they provided, Aaron was spot on with his description of the bike and details he gave me. Would use these guys again if i wanted another.
alistair Broadbent, Google
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
Brilliant very friendly and helpful thanks to Aron for the ninja 400 love it
Reece Turnock, Facebook
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
Bought a KTM 790 Adventure recently and just had some accessories fitted. Really great service from Rowan in sales and from the staff in service, who did a top job of fitting the new parts. It's reassuring when you turn up for a booking and they already know who you are and why you're there! I'd definitely recommend this dealership if you're in the market for a KTM or Kawasaki.
Michael Manchester, Google
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. Staff are really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously could have been a bit of a problem at half two on a Saturday afternoon but they let me jump onto one of the staff's desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 mins later was insured and away. The KTM is great, no regrets, I would defo use again & recommend Potteries MC & S to anybody.
NB, Website
Paul Smith
3 reviews · 1 photo
4 months ago
I recently visited The Potteries Motorcycles to view a Triumph Thunderbird that I was interested in. The 2 hour journey there was well worth it as the bike was exactly what I wanted and the service superb. To my delight the shop had a wide range of bikes, all of which were in very good to excellent condition. It was great to sit on other heavy and middleweight bikes, if funds (wife) had allowed I would have left the shop with two bikes. The Thunderbird is running great and I have no hesitation in recommending The Potteries Motorcycles for good value and service and would happily purchase another bike from them.
Paul Smith, Google
Staff very friendly and seem happy which spreads to the customers
Chris Murphy, Facebook
Dealt with Arran here, absolute awesome service. good banter and great service. Highly recommend both the staff and the company. Would defo use The Potteries Motorcycles again.
Gavin Reeves, Google
Nice set up
Very clean and professional
Most of all great bikes
Lawson Goodall, Google
Karl Thompson reviewed The Potteries Motorcycles & Scooters — 5 star
April 12, 2018 ·
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Brought a lovely GSXS from these guys, excellent service from start to finish, very helpful wouldn’t hesitate to buy again, great place to have a look around and have a cuppa. Thanks again Keith
Keith Farrington, Google
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
Got my Royal Enfield Interceptor 650 at the Potteries. Great service during the sales process, with Rowan staying back after closing to complete the paperwork. Nice one mate, see you shortly for it's first service....
Steve B, Google
Gavin Hull
Thanks to Arran for making the process of buying a bike simple and easy. Happy with my new purchase!
Gavin Hull, Google