Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Cherry Evans
2 reviews
3 months ago-
Such a lovely store, well presented and professional. Me and my partner went in to buy a Honda Shadow and came out with EXACTLY what we were looking for and had a great experience!
Arron who we mostly dealt with was just lovely, down to earth, friendly, funny and approachable. Would 100% recommend this place and Arron as a salesman. Absolutely amazing place. :)
Cherry Evans, Google
Karl Thompson reviewed The Potteries Motorcycles & Scooters — 5 star
April 12, 2018 ·
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Kim Orme recommends The Potteries Motorcycles & Scooters.
April 5 ·
where do I start, from beginning to end my experience with this company was amazing. Both Arran & Andrew were so helpful and helped me through every step of my purchase as I have no experience with bikes and this was a surprise for my husband.
Nothing was too much and I cant thank them both enough. we will definitely be back if we purchase any further bikes.
once again thank you.!!!
Kim Orme, Facebook
It was amazing to see quality bikes what's at a quality price and a price you can afford.
Customer service was totally fantastic ????????????????????????????????????????????????????????????????????????????????????????
les tolley, Google
Great range of new and used bikes, professional and friendly service.
Stan Chawner, Google
Victoria Bradshaw recommends The Potteries Motorcycles & Scooters.
March 2 ·
5* bought a Daytona 675R in mint condition gave it a service/ PDi and a fancy triumph case amazing experience. Arran was brilliant would highly recommend first class service ????????
Victoria Bradshaw, Facebook
Yes a fantastic experience from The Potteries i bought a scooter from them last year which i still love, Rowan described it perfectly, the same as the Honda CB650F as i've just bought from them last week. Arran and the boy's are fantastic honest guy's they live in the real world not just sales persons but tell you the truth . Potteries bikes are 100% trusthworthy and very nice guy's i like many others live in London and i did the trip twice over 2 years and i'd buy again and again well done and many thanks for all your hard work all the best, Anyone looking for a bike go to Potteries it's worth the journey cheers
John Longo, Google
chriswallace959
Local Guide · 4 reviews · 462 photos
8 months ago
Went for the Indian launch. Wasn't too busy and the staff were friendly. One of groups battery had died on the way in. Asked if they'd put it in charge. They did and didn't charge for it either. Would definitely go back
chriswallace959, Google
No problem to big or small with all the staff thanks for all the help
Kerry Keeling, Google
After been messed around at a different dealership, we found the bike my son wanted here. I cant fault the helpfulness and customer service, and Charlene made it an extremely smooth and easy process. Would definitely recommend!
fiona williams, Google
Chris Bowness recommends The Potteries Motorcycles & Scooters.
May 8 ·
Never been to the Potteries but the new KTM 1290 GT was a great price and the over the phone trade in price on my GIxxer 1000 was better than anywhere else.
The whole process went like clockwork thanks to the salesman Rowan and delivery driver Simon who was sat outside my house this morning at 9am ( Cumbria).
The guy in servicing who’s name I can’t remember and the lady on reception were also extremely helpful. Nothing too much trouble, highly recommended.
Chris Bowness, Facebook
The easiest bike purchase I have ever made! Thank you to Arran who looked after me from the start, no pressure, friendly and knowledgeable. Great shop and great staff! I will be seeing you again for sure! Thanks guys!
Simon Burfoot, Facebook
Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
Pierre de Vaal reviewed The Potteries Motorcycles & Scooters — 5 star
July 26, 2018 ·
Wow!
Immaculate bike shop.
All the bikes are amazing examples.
Very helpfull friendly staff.
Nothing too much trouble.
Loads of exciting stuff to come I’m told.
Just EXCELLENT
Pierre de Vaal, Facebook
Great service and friendly staff
Ross Andrew Gibson, Facebook
My KTM went to Potteries Motorcycles for some warranty work. Andy and Danny in the service department were superb, despite being swamped with work due to the pandemic, they got my bike sorted and kept me informed every step of the way. Highly recommended
StewBacca, Google
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
Mark Kyte, Google