I live in Northern Ireland and making a distance purchase can be a nervous experience.
Having spotted the bike I was interested in I exchanged emails with Arran Bell, after receiving a couple of video's and torturing Arran with additional questions and requests I purchased the Motorcycle,
he was also able to arrange for the bike to be delivered to my door.
The bike was exactly as described and actually better than expected when seeing it in the flesh.
After a quick shakedown run I am confident with the purchase I made and delighted with the experience and service provided.
I would have no hesitation recommending The Potteries and Arran for your next motorcycle purchase
Peter Foley, Google
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Alison Oliver recommends The Potteries Motorcycles & Scooters.
August 3 at 10:56 AM ·
great place lots of choices of bikes there, the sales people are really nice and we gave the new bike a good ride very happy thank you.
Alison Oliver, Facebook
Rob Barr
I travelled from south of Birmingham to visit this shop, and it was worth the trip.
Great guys, very knowledgeable, really friendly, one of the nicest bike shops I have been to in some time.
Thanks for the coffee and chat.
Superb range of mint low mileage bikes, and a few rare ones too.
Will definately be back, and wouldn't hesitate buying from these guys.
Rob Barr, Google
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
I brought my bike from Rowan he was very helpful from the beginning on helping me choose the right bike for me.
I chose a ninja 650 at first and Rowan told me to have a test ride first as he thought by what I was looking for it would not tick all my boxes he was right I finally brought a z900 absolutely the right choice for me.
Went to pick it up on the Friday,so I changed the insurance around cut a long story short,Which I must stress was not potteries motorcycle ‘s fault (finance) company’s, did not pick it up so Rowan told me to leave my bike there I did the next he rang me and told me everything was sorted so he came in his own car to pick me up which he didn’t have to do.
Thanks Rowan
Would recommend them to anyone who is in the market for a new you will not be disappointed
Ian Phillips, Google
Gareth Davenport
Great service, staff very helpful and welcoming A+++++
Gareth Davenport, Google
Ash Clarke
2 reviews · 1 photo
4 months ago
I must say the whole experience has been fantastic, from first walking through the doors to a warm and friendly welcome from ALL the staff, to the test ride, to working out a great deal and of course the best part, collecting my new machine! Nothing has been too much trouble and the help and advice was invaluable. Special thanks to Arron and Dan whom I dealt with mainly. I'm going back in today for my first service and I'm genuinely looking forward to see everyone again.
If you're looking for a new of used bike you should definitely look at KTM's, I've had lots of bikes and nothing has put such a grin on my face as this bike!
Ash Clarke, Google
Great help lovely young man was amazing help thank you Rowan
Rebecca Quaile, Google
Big thanks to Andy and the service team at Potteries Motorcycles. Picked my bike up today after being in for some warranty work. Outstanding service as always. They always seem to go go the extra mile. ????
Mark Breeze, Google
Fantastic deal from The Potteries Motorcycles & Scooters. Also very professional and efficient service, both prior to and after sale. Recommended
John N, Website
Martin Williams
Absolutely brilliant place, had a great experience, I walked in looking for my first 125,I am 47 by the way, I was introduced to Arran who asked me questions to taylor fit my needs, I was shown various bikes and was encouraged to sit on and get a feel,Arran took a photo so that I could see the fit from the side which was helpful, I was conscious that I am an older chap looking for a 125 and didn't want to look a 'bit too young'
A bike was chosen and the deal was done,,
I was pleased that I was given good, relevant advice and didnt feel pressured or forced into 'just anything'
I came away feeling valued as a customer
Big thanks to Arran Bell, a real asset to the company
Kind regards
Martin
Martin Williams, Google
Chris Bowness recommends The Potteries Motorcycles & Scooters.
May 8 ·
Never been to the Potteries but the new KTM 1290 GT was a great price and the over the phone trade in price on my GIxxer 1000 was better than anywhere else.
The whole process went like clockwork thanks to the salesman Rowan and delivery driver Simon who was sat outside my house this morning at 9am ( Cumbria).
The guy in servicing who’s name I can’t remember and the lady on reception were also extremely helpful. Nothing too much trouble, highly recommended.
Chris Bowness, Facebook
Patricia Hunt recommends The Potteries Motorcycles & Scooters.
July 29 at 10:48 PM ·
Hubby called in on Sunday and spotted a triumph went back today to make a purchase what fantastic customer service we had thanks to Arron who we dealt with a super friendly guy thank you potteries motorcycles
Patricia Hunt, Facebook
My KTM went to Potteries Motorcycles for some warranty work. Andy and Danny in the service department were superb, despite being swamped with work due to the pandemic, they got my bike sorted and kept me informed every step of the way. Highly recommended
StewBacca, Google
Great range of new and used bikes, professional and friendly service.
Stan Chawner, Google
John Massey recommends The Potteries Motorcycles & Scooters.
November 29, 2018 ·
no pressure.friendly staff and a high supply of new and used bikes from harleys to scooters
John Massey, Facebook
rowan has been fantastic the whole process, the bike is fantastic thank you so much and will definitely be coming back to you guys!
Jake RB, Facebook
Staff very friendly and seem happy which spreads to the customers
Chris Murphy, Facebook
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles.
The the whole process from purchase to delivery was excellent, and they offered the best price in the UK..
I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues.
I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional.
I have no hesitation in recommending them....
John Sanders, Facebook