Fantastic deal from The Potteries Motorcycles & Scooters. Also very professional and efficient service, both prior to and after sale. Recommended
John N, Website
Lee Warriner
1 review
3 months ago
Never fail to Sort me out with special Bikes , great service once again , always a pleasure to do business with , yet again a very happy customer, thanks guys for all your help and advice.
Lee Warriner, Google
Got my Royal Enfield Interceptor 650 at the Potteries. Great service during the sales process, with Rowan staying back after closing to complete the paperwork. Nice one mate, see you shortly for it's first service....
Steve B, Google
Great experience, called for some info on Tuesday, deal done, part ex agreed same day and bike ready for collection on Saturday. Highly recommended. Call and speak to Rowan.
pete riley, Google
Dealt mainly with Craig, the Dealer Manager and found him and all the staff very helpful and accomodating, particularly the Lead Technician Andy, who was very patient in adding my accessories to my new bike. Craig gave me a very fair price on my part exchange and a keen buying price for my new ZZR1400PS. No grey areas or empty promises, just a straightforward honest deal with good old fashioned customer service. On my experience I would recommend wholeheartedly and it's a refreshing change to have no insulting p/x offers or smoke and mirrors I've experienced elsewhere. Very impressive showrooms and bike stock too.
the steeley, Google
Still cant stop laughing
Fantastic store and service from start to finish. I bought a new KTM Duke 125 a couple of weeks ago. I went with Potteries Motorcycles as they had the Dukes at a discounted price and offered a really generous part ex price for my old bike. I dealt with Arran when buying my new bike who was really helpful, friendly and professional. On the day of swapping the bikes over my insurance company were a nightmare (Hastings Direct!) I was on hold for at least an hour only to then be told that they couldn't make the alterations to the policy, despite speaking to them a few days before, as their underwriters wouldn't insure me on the Duke due to only being on a CBT despite it being a learner legal bike. This obviously potentially could have been a bit of a problem at half two on a Saturday afternoon but Arran was a star and let me jump on his desk top computer so I was able to get onto Moneysupermarket and hey presto, 5 minutes later was insured and away.
The KTM is great, no regrets, would definitely use Potteries MC & S again without a shadow of a doubt and would happily recommend them to anybody.
Still cant stop laughing, Google
I had a fantastic buying experience with potteries motorcycles. Rowan was outstanding in delivering every aspect of the purchase, which was the best experience of a motorcycle shop I have ever had. It was easy and straightforward. The bike is amazing. The service exemplary and the price reasonable. I shall be a loyal customer in the future. Well done to the team..
All the negative reviews are from haters. Potteries motorcycles is an outstanding experience on a par with the best.
Stoke-on-Trents finest business.
Stephen Hall, Google
Baz Lofthouse reviewed The Potteries Motorcycles & Scooters — 5 star
July 4, 2018 ·
Had some work done on my KTM, cant recommend enough, friendly and helpful staff, will use again!
Baz Lofthouse, Facebook
Brilliant choice and very good staff. Excellent quality. Very friendly and tidy environment.
Craig Cook, Google
Alison Oliver recommends The Potteries Motorcycles & Scooters.
August 3 at 10:56 AM ·
great place lots of choices of bikes there, the sales people are really nice and we gave the new bike a good ride very happy thank you.
Alison Oliver, Facebook
My KTM went to Potteries Motorcycles for some warranty work. Andy and Danny in the service department were superb, despite being swamped with work due to the pandemic, they got my bike sorted and kept me informed every step of the way. Highly recommended
StewBacca, Google
Kieran Marsh
2 reviews
5 months ago
I recently came in to The Potteries Motorcycles & Scooters looking for a new bike now the weather's improving a little. I couldn't recommend the service highly enough! Arran helped me out from start to finish and the test drive was very helpful, top class service!
Kieran Marsh, Google
Had the pleasure of dealing with Aaron Bell at the Potteries when enquiring about a bike, Videos of the bike and all information/questions answered over a few phone calls due to distance I was away, he was happy to help and also assist plan my collection date.
At arrival was given a good demo of various functions on the bike by Aaron and he even helped load and secure it in my van.
I did have one small issue with the bike once home and this was very quickly rectified by Aaron and The Potteries team once making them aware, first class service and would highly recommend to anyone looking for a bike in the future.
John Simpson, Google
John Massey recommends The Potteries Motorcycles & Scooters.
November 29, 2018 ·
no pressure.friendly staff and a high supply of new and used bikes from harleys to scooters
John Massey, Facebook
Earlier this year I purchased a new Superduke GT from The Potteries Motorcycles.
The the whole process from purchase to delivery was excellent, and they offered the best price in the UK..
I experienced a couple of issues with my bike that needed attention and was really pleased with the level of service that this dealership was prepared to go to rectify my issues.
I genuinely cannot fault the service I have received from The Potteries Motorcycles, it is exceptional.
I have no hesitation in recommending them....
John Sanders, Facebook
I cant praise these guys enough .part exchanged old bike against new one from them ,easy pleasant transaction from arran in sales to Craig the manager. live 225 miles from the show room and was very pleased That bike was all they said it was.totally trustworthy
Mark Kyte, Google
Huge thank you to The Potteries Motorcycles & Scooters for their amazing customer and bike service!
I brought my Ninja 650 from you guys last month. Everyone was super friendly and really helped in the process of buying a bike. Craig was fantastic and let me sit and get used to the bike I was potentially going to buy from them. He was very helpful and friendly. I asked many questions and always got taken seriously. Arran really helped me understand everything when buying the bike and was extremely patient with me when I asked all my questions (thank you)!
Today, I have just popped into get my bikes 600 miles service. The service team were friendly and again dealt with all my questions (thank you to Danny and Andy). Thank you to the team for doing an amazing job with my extra fittings as well.
Honestly couldn’t recommend them enough if you are looking to buy a bike or book in for a service or any fittings that you might need doing please give them a call!
It’s also very welcoming and the staff always speak to you when you arrive!
Thank you again to everyone.
Lucia Burden, Facebook
Staff very friendly and seem happy which spreads to the customers
Chris Murphy, Facebook
Karl Thompson reviewed The Potteries Motorcycles & Scooters — 5 star
April 12, 2018 ·
Just bought a bike from this shop, and I can say I would highly recommend them. Everything from phoning about a bike to having it delivered, was very quick and highly professional. An absolute pleasure to do business with
Karl Thompson, Facebook
Cool place have a brew and a natter and a good look round some good used bikes in there
Mag Petrozzi, Facebook